Terms of service
TERMS OF SERVICE
Last Updated: 8 January 2026
OVERVIEW
Welcome to Universal Store (“we”, “us”, “our”).
This website is operated by Universal Store, a Partnership business based in India. We operate this website and online store, including all related information, content, features, tools, products and services (collectively, the “Services”) to provide you with a curated shopping experience.
Our store is hosted on Shopify, which provides us with the e-commerce platform that allows us to sell our products and services to you.
By accessing, browsing, or using our Services, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy available at: https://www.universal-store.in/policies/privacy-policy
If you do not agree to these Terms, please do not use our Services.
SECTION 1 – ELIGIBILITY & ACCOUNT
Users aged 13 years and above may use our Services. If you are under 18 years of age, you confirm that you are using the Services under the supervision or consent of a parent or legal guardian.
You agree to provide accurate, complete, and current information during account creation or checkout. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
You may not sell, transfer, or assign your account to any other person.
SECTION 2 – PRODUCTS & SERVICES
We make reasonable efforts to display accurate product information. However, product colors, textures, or appearance may vary depending on device type and display settings.
We do not guarantee that products will exactly match images displayed on the website. All product descriptions, pricing, and availability are subject to change without prior notice.
We reserve the right to limit or discontinue any product at any time.
SECTION 3 – ORDERS & ACCEPTANCE
Placing an order constitutes an offer to purchase. Orders are accepted only after successful payment confirmation.
We reserve the right to cancel or refuse any order at our discretion. In such cases, we will notify you using the contact details provided at checkout.
Returns and refunds are governed strictly by our Refund Policy available at: https://www.universal-store.in/policies/refund-policy
All purchases are for personal use only and not for resale or commercial purposes.
SECTION 4 – PRICING & PAYMENTS
All prices are displayed in Indian Rupees (INR) unless otherwise stated.
Prices do not include shipping charges or applicable taxes unless mentioned. Since GST is not applicable currently, no GST is charged.
You agree that payment details provided are accurate and authorized. We are not responsible for payment failures caused by banks, gateways, or third-party processors.
SECTION 5 – SHIPPING & DELIVERY
Delivery timelines provided are estimates only and not guaranteed.
We are not responsible for delays caused by courier partners, logistics issues, strikes, customs, or events beyond our control.
Risk of loss passes to you once the product is handed over to the delivery partner.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website, including logos, images, text, graphics, videos, designs, and trademarks, is the exclusive property of Universal Store or its licensors and is protected under Indian intellectual property laws.
You may not copy, reproduce, distribute, or use any content without prior written permission.
SECTION 7 – THIRD-PARTY TOOLS & LINKS
Our Services may include links or tools provided by third parties. We do not control or endorse these third-party services and are not responsible for their content or practices.
Use of third-party services is entirely at your own risk.
SECTION 8 – FEEDBACK & USER CONTENT
By submitting reviews, feedback, or comments, you grant Universal Store a worldwide, royalty-free, perpetual right to use, reproduce, and display such content for business and promotional purposes.
You agree that your content will not violate any law or third-party rights.
SECTION 9 – DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” and “as available”, without warranties of any kind, except as required under applicable Indian law.
We do not guarantee uninterrupted, error-free, or secure access to our Services.
SECTION 10 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Universal Store shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or products.
SECTION 11 – INDEMNIFICATION
You agree to indemnify and hold harmless Universal Store, its partners, employees, and service providers from any claims, damages, or losses arising from your misuse of the Services or violation of these Terms.
SECTION 12 – TERMINATION
We reserve the right to suspend or terminate access to our Services at any time without notice if you violate these Terms.
SECTION 13 – GOVERNING LAW & JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the courts of Bangalore, Karnataka.
SECTION 14 – CONTACT INFORMATION
For any questions regarding these Terms, please contact us:
Trading Name: Universal Store
Legal Name: Universal Store
Business Type: Partnership
Email: contact@universal-store.in
Phone: +91 76959 76635
Address:
#110, First Cross, Kaveripura, Kamakshipalya,
Bangalore, Karnataka – 560079, India
GST Number: Not Applicable
Business Registration Number: Not Applicable